The most flexible option for professional development – select a course and take it when the timing is right for you.
Courses developed and provided through Caroline Bagnall – Connect Hospitality Strategies Inc “The more you sweat in training, the less you bleed in battle”
• Performance Management for New Leaders – Leaders and supervisors that are new in their role will explore and practice how to sharing coaching feedback, improve workplace culture and retain great employees.
Members Fee: $50 Future Members: $65
• Time Management- Prioritize your tasks and be more productive everyday.
Members Fee: $45 Future Members: $60
• Challenging Conversations– Follow ten best practices to improve your skills when having challenging conversations at work.
Members Fee: $70 Future Members: $85
At the helm of Connect Hospitality Strategies Inc. is Caroline Bagnall, a 20 year resident of Whistler, Hospitality & Tourism Professional, Adult Educator, and Sustainable Events Advocate.
Bagnall offers F&B management expertise in the organisation, planning and execution, and service of client events garnered as Sr. Manager of Whistler’s 65,000 sq. foot Conference Centre, Instructor at Capilano University, and as Director of Banquets the Hilton Resort & Spa’s 13,000 sq. foot facility.
Previously, as the Asst. Director of F&B at Fairmont Hotels & Resorts, Bagnall was acclaimed as Leader of the Year, and was identified by her peers as “an outstanding performer.” Bagnall also served as the General Manager overseeing the opening of the Hard Rock Café and Boutique in Whistler.
Bagnall has coached, trained and mentored hundreds of staff during her career as restaurant manager and Food & Beverage director, and now finds increasing satisfaction in a more formal teaching and consulting role.
A faculty member of Capilano University, Bagnall customized and delivered F&B Management courses for the Destination Resort Management Program. Her widely-applauded communication skills, industry expertise and practical experience are augmented by professional certification in adult and ongoing education and facilitation skills.
Email firstname.lastname@example.org for more information and to register!
You have until August 31, 2022 to complete the course. All fees include GST