Resources

The health and safety of our members, staff and their families is our highest priority. The global pandemic COVID-19 is moving quickly and its impact on West Vancouver residents is growing.

It’s our hope to provide an extensive resource list that helps members of the community in their time of need.

In an effort to keep the information current we will continue to add and update resources as the impact of the pandemic continues to evolve. Please click on the hyperlinks attached for more information.

Have more information to share with our business community? Please email us info@westvanchamber.com.

WEST VANCOUVER DISTRICT – COVID-19 Updates
Effective immediately, the District of West Vancouver has declared a State of Local Emergency. Read full press release here.
Facility Closures / Reduced Hours at Municipal Hall
Municipal Hall, the West Vancouver Police Station, all Fire Halls, the Operations Centre and the Capilano View Cemetery will remain open but with limited public access.
Find out more here

NORTH SHORE NEWS – North Shore News will continue to print and deliver the newspaper, twice per week. The papers will carry up-to-date COVID-19 information as well as all the other community news that you expect. Carriers have been asked to be especially diligent in providing social distancing for readers, at their homes. Please respect their wish for social distancing as well.
Find out more here

PROVINCIAL PHONE LINES
Non-medical information (for general information related to COVID-19):
Call 1-888-268-4319 (1-888-COVID19)
Text 604-630-0300
Health information and advice:
8-1-1

CANADA EMERGENCY RESPONSE BENEFIT – Click HERE for more information

Across BC:

B.C. schools closed indefinitely – The province said it is immediately shutting down classes at all of B.C.’s schools. Education Minister Rob Fleming said they were closed “indefinitely,” but the province will guarantee that students will graduate.
Find out more here

ICBC cancelling all road tests for the next two weeks due to COVID-19 – The Insurance Corp. of B.C. is cancelling all road tests for the next two weeks. ICBC said it will then reassess if it should be closed for longer.
Find our more here

RCMP Community Police Stations close – Several RCMP community police stations are closing the doors until further notice. Meanwhile, main police stations in communities will remain open as an essential service.

PUBLIC HEALTH SERVICES – How to care for a person with COVID-19 at home
Find out more here

CANADA’S COVID-19 ECONOMIC RESPONSE PLAN: Support for Canadians and Businesses
Find out more here

Vancouver Coast Health – Information, prevention, and symptoms

Public Health Authority | Government of Canada – Outbreak Update

HealthLinkBC – BC’s provincial health officer has declared COVID-19 a public health emergency. Find information about COVID-19, how to protect yourself, your family and your community.

BC Center For Disease Control – Non-medical information about COVID-19 is available 7:30am-8pm, 7 days a week at 1-888-COVID19 (1-888-268-4319).

Destination BC COVID-19 Update: destinationbc.ca/news/coronavirus-update

B.C. Centre for Disease Control virus update: http://www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)

Government of Canada virus update: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

Port of Vancouver Cruise Schedule https://www.portvancouver.com/cruise/cruise-schedule/

World Health Organization virus update: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/

PCMA – WHO Issues COVID-19 Coronavirus Event Planning Guide: https://www.pcma.org/who-issues-guidelines-covid19-coronavirus-event-planning-guide/

MPI – Does Your Force Majeure Clause Cover the Coronavirus? https://www.mpi.org/blog/article/does-your-force-majeure-clause-cover-the-coronavirus

Meeting Mentor – Could the Coronavirus Cause a Crisis for Your Event? https://www.meetingmentormag.com/february-2020/could-the-coronavirus-cause-a-crisis-for-your-event/?utm_source=campaigner&utm_campaign=dec2019&utm_medium=email

Screening Measures at YVR: https://www.yvr.ca/en/coronavirus/screening-measures

John Hopkins University dashboard, specific country updates: https://www.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6

West Vancouver Business Community Survey:
Working together, the West Vancouver Chamber of Commerce and the Ambleside Dundarave Business Improvement Association have created a survey to gather information on how we can best serve and help our local businesses during this pandemic. This includes both FOR PROFIT and NOT FOR PROFIT businesses. We hope you take a few minutes to provide us with any valuable feedback you can at this time. We are supported in this effort by the District of West Vancouver and look forward to sharing our findings with Council and staff.
Click HERE to be re-directed to the survey.

B.C. officials mandate shut down of ALL Personal Service establishments – B.C. Provincial health officer Dr. Bonnie Henry issued a new order for the province on March 21 to shut down all personal service establishments until further notice, such as hair and nail salons, spas, massage and tattoo parlours, in order to help slow the spread of COVID-19.
Find out more here

PARK ROYAL SHOPPING CENTRE – Please check operating hours with retailers directly.
Find out more here

BEAN AROUND THE WORLD COFFEE – Suspended in house & table service. All locations (with the exception of West Van Rec & UBC) will still be offering take out service until further notice. Coffee bean home delivery is still available and free with min $39 order.
Find out more here

STARBUCK’S – Select drive-thrus and delivery only (Uber Eats)
Find out more here

RESTAURANTS OPEN FOR PICK-UP OR DELIVERY

B.C. Provincial health officer Dr. Bonnie Henry ordered all restaurants across the province to cease dine-in operations.

EARLS AMBLESIDE – Take out available. Offering a limited menu during this time. Call for pickup and receive 20% off your order.

CACTUS CLUB – Take our orders are available with delivery options coming soon.

 

CHANGES TO HOURS OF OPERATION

BEST BUY – Reduced operating hours and limited foot traffic

FRESH ST MARKET – New hours effective March 22, 8am-8pm

ANCHOR EATERY: 7am – 2pm, every day. Order online delivery

BELLA CERAMICA: Daily from 12-4pm for online order pick up and Pottery-To-Go packages.

MAPLE LEAF GARDEN CENTER: Closed for indoor shopping. PHONE ORDERS accepted between 9am – 3pm – order can be delivered or curb side pick-up

CLOSED UNTIL FURTHER NOTICE

TROLL’S RESTAURANT

TRUFFLE HOUSE & CAFE

WEST VAN FLORIST – Closed for renovations

DINA’S HAIR SALON – Closed

Carmelo’s Ristorante
Chef Hung Taiwanese Beef Noodle House
Cutie Pie Wax Bar
Delaney’s Coffee House
Dina’s Hair Vogue
Four Seasons Nail & Spa
Meinhardt Fine Foods
Peake & Richmond Insurance
Red Horses Gallery
Temper Chocolate & Pastry
The Bakehouse in Dundarave
Truffle House
West Van Florist

Stores and businesses that are shut due to COVID-19

  • Hudson’s Bay
  • Aritzia
  • American Eagle
  • H&M
  • Lush
  • Lululemon
  • Cactus Club
  • Donnelly Group
  • Holt Renfrew
  • Orangetheory Fitness
  • Steve Nash Fitness Clubs
  • Science World
  • Vancouver Aquarium
  • YMCA of Greater Vancouver and of Vancouver Island
  • Cineplex and Landmark movie theatres

GROCERY

LOBLAWS – Offers Seniors & High Risk Individuals shopping from 7am-8am 7 days a week. Online Grocery Delivery

FRESH ST MARKET – Offering Seniors & High Risk Individuals shopping hours in a clean and low stress environment – Wed & Fri 7am-8am

DELIVERY

SKIP THE DISHES – Take Out Delivery

UBER EATS – Offering free delivery. Uber Eats announced it would offer free delivery in B.C. and promote small restaurants. The company said it would also be promoting contactless delivery.
*Restaurants on Uber Eats can now opt for a daily, rather than weekly payout to help ease financial worries.

SUPPORT

THE BC TOURISM RESILIENCY NETWORK – is a long-term resiliency program providing BC tourism businesses with meaningful, one-on-one support to navigate the impact of the COVID-19 pandemic, adapt and work towards eventual recovery.
Find out more here

WEST VANCOUVER FOUNDATION – North Shore COVID-19 Emergency Response Grant, for charitable organizations serving those affected on the North Shore by the COVID-19 pandemic.
Find out more here

TD CANADA TRUST – If your business is directly impacted by COVID-19 and as a result are facing financial challenges, reach out to your Account Manager or contact the Small Business Advice Centre. Staff are prepared to work with you during these difficult times.
Find out more here